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Incident Management Policy

The purpose of the Maali Medical Incident management policy is to record, manage incidents and near misses that occur and record learnings to prevent future incidents from occurring.

Download the Incident Management Policy here

Download the Incident Report Form here

Complaints, Compliments & Feedback Management Policy

The purpose of the Maali Medical Complaints, Compliments and Feedback policy is to record and manage all feedback from clients, family, care providers and medical professionals to ensure continuous learning and improve the services provided

Download the Complaints, Compliments & Feedback Management Policy here

Download the Complaints, Compliments & Feedback Management Policy Form here

Image and Video Consent and Release Form

I, give my unreserved permission and consent for Maali Medical to use the name and all still and moving images taken or recorded by, or on behalf of, or made available to, Maali Medical (together referred to as the “Media”)

Download the full Image and Video Consent and Release Form here

Risk Management Policy

The Directors of Maali Medical are responsible for the oversight and risk management of the Company’s risk management framework.

Download the full Risk Management Policy here

Website Terms and Conditions 

This website www.maalimedical.com.au (“Website”) is owned and operated by Maali Medical Pty Ltd (ACN 638 969 454). 

In these terms and conditions, we will refer to Maali Medical Pty Ltd as “Maali Medical”, “we”, “us” and “our” and to visitors and users of our Website as “the user”, “you” and “your”. 

Download the full Website Terms and Conditions here

Privacy Policy 

Maali Medical Pty Ltd (ACN 638 969 454) is a company incorporated in Australia. In this Privacy Policy we will refer to Maali Medical as “Maali Medical”, “we”, “us” and “our”. 

The website www.maalimedical.com.au (“the Site”) is owned and operated by Maali Medical. 

This is Maali Medical’s Australian Privacy Principles’ privacy policy. We respect your privacy and are committed to protecting it through our compliance with this privacy policy. It explains how Maali Medical approaches the important issue of privacy and the management of your Personal Information. 

Download the full Privacy Policy here

Patient Consent to Collect & Disclose Information

The Privacy Act 1988 requires medical practitioners to obtain consent from their patients to collect, use and disclose that 

patient’s personal information. 

Download the full Patient Consent to Collect & Disclose Information here